Terms of Service

 

Important: Please read this agreement carefully before accessing or using The Caldwell Group’s (“Company”) website, located at [TheCaldwellGroup.com], or voice and mobile applications, or before participating in any online features, services, and/or programs offered by the Company related to lead generation, responding to inquiries, and management as related to the real estate industry and related industries (collectively, the “Service”). Each time you access or use the Service, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to be bound by all of these Terms, you may not access or use the Service. In addition, certain areas of the Service may be subject to additional terms of use that will be made available for your review in conjunction with accessing such areas. By using such areas or any part thereof, you are expressly indicating that you have read and agree to be bound by the applicable additional terms of use. In the unlikely event that any of the additional terms of use governing such an area are in conflict with these Terms, the additional terms shall control.

User Obligations

You agree to abide by all applicable local, state, national, and international laws and regulations pertaining to accessing and using the Service. You also acknowledge and agree that your use of the Internet to access the Service is solely at your own risk.

Communications

By creating an account to use the Service (“Account”), you agree to subscribe to newsletters, marketing, promotional materials, and other information the Company may send, including by email, SMS, text messaging, automated voicemail drops, and push notifications, as well as automated text messaging and pre-recorded, artificial, or AI-generated voice calls. However, you may opt out of receiving any or all of these communications from the Company at any time according to your preference. To opt out of email communications, click the unsubscribe link provided in any email from the Company and follow the instructions. To opt out of SMS and text messaging, reply “STOP” to any text sent by the Company. To opt out of phone calls, communicate your preference when receiving a call from the Company. The Company will make commercially reasonable efforts to comply with any requests to opt out of communications from you.

Purchases

To purchase any product or service made available through the Service (“Purchase”), you may be required to supply certain information relevant to your Purchase, including, but not limited to, your credit card number, card expiration, billing address, and shipping preference and address.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) used in connection with any Purchase and that (ii) the information you supply to the Company related to a Purchase is true and accurate.

The Service may employ third-party services to facilitate payment and completion of Purchases. By submitting your information to the Service, you grant the Company the right to provide that information to its third-party service providers subject to our Privacy Policy.

The Company reserves the right to refuse or cancel your order at any time for reasons including, but not limited to: suspicion of fraudulent, unauthorized, or illegal Purchase transactions; availability of a product or service; errors in the description or listed price of a product or service; or other errors or related reasons.

Availability, Errors, and Inaccuracies

The Company is constantly updating product and service offerings on the Service, and sometimes there are delays between an update of information on the Service and a corresponding update to the Company’s advertising. There is also potential for the information on the Service to contain errors or inaccuracies or be incomplete or outdated. The Company does not guarantee the accuracy or completeness of any information found on the Service and reserves the right to update information and correct errors, inaccuracies, or omissions at any time without prior notice.

Contact Us

If you have any questions or comments about this policy, if you need to report a problem with the Service, or if you would like to exercise one of your rights under this policy, please contact the Company at:

The Caldwell Group

2110 Chamber Center Drive

Ft. Mitchell, KY 41017

Contact Email: contact@caldwellrg.com

Please include in your correspondence your name, contact information, and the nature of your request so that we can respond appropriately and promptly. Please allow thirty (30) calendar days for a response to any inquiry you submit to the Company.